Frequently Asked Questions

Often, yes. Call (818) 282-6145 and we'll give you an honest arrival window, in many cases we can be there the same day, and evening appointments are available. Every repair is backed by our 1 year parts & labor warranty.

You can call us directly at (818) 282-6145, or use the booking form on our contact page. We'll confirm your appointment within the hour during business hours (Mon to Sat, 9am to 7pm).

We service Los Angeles and Southern California, including Beverly Hills, Santa Monica, Glendale, Burbank, Pasadena, the South Bay, and the Conejo Valley. Visit our service areas page for the full list.

We're open Monday to Saturday, 9am to 7pm, and closed on Sunday. Same day repair is often possible when you call before noon.

Most repairs are completed in one to two hours. If a part needs to be ordered, we'll let you know the estimated timeline upfront.

The cost depends on the appliance type and the issue. We provide a written estimate before any work begins, you approve the price before we proceed.

Our service call fee is $79, which covers a certified technician diagnosing the issue in person. It's waived when you proceed with the repair, so if we do the job, the fee comes off your total. You'll always approve a written estimate before any work begins.

No. We quote you a price in writing, you approve it, and that's what you pay. No surprise charges, no upselling, and never a supplemental estimate.

Then the price still does not move. Your written quote is the cost to fix the problem we diagnosed, completely, if the job runs deeper than anyone could see from the outside, more parts, more labor, or a return visit to finish, the difference is ours to absorb, not yours. If we ever find a separate, unrelated issue, we show you and quote it on its own; nothing is added unless you ask us to fix it.

Yes, every repair is backed by The Repairly Warranty: 1 year on parts and labor, in writing on your invoice, while most shops stop at 90 days. If something is not right after a repair, we come back and make it right.

We accept all major credit cards, debit cards, and cash.

We service all major and luxury brands, including Samsung, LG, Whirlpool, GE, Bosch, KitchenAid, Maytag, Frigidaire, Electrolux, and all other standard brands. We also service luxury brands including Sub-Zero, Wolf, Thermador, Viking, and more.

Yes. We specialize in luxury appliance repair and our technicians are experienced with the unique requirements of high end brands. Visit our luxury appliance repair page to learn more.

We repair refrigerators (all styles), wall ovens, cooktops (gas, electric, and induction), ranges (freestanding and slide in), and dryers (gas and electric).

Not at this time. We focus on kitchen appliances and dryers to ensure our technicians are experts in the appliances they service.

Yes. We service built in refrigerators, column refrigerators, built in ovens, and all other integrated appliance configurations.

Yes. We use OEM (original equipment manufacturer) parts whenever possible, and we stock common parts on every truck so many repairs finish in a single visit. We do not use aftermarket substitutes that may affect performance or void your appliance's warranty.

If we don't have the required part on the truck, we'll order it and schedule a return visit as quickly as possible. We'll give you an honest timeline estimate at the time of diagnosis.

As a general rule, if the repair cost is less than 50% of the cost of a new appliance and the unit is under 10 to 12 years old, repair is usually the better choice. Our technicians will give you an honest assessment, we never recommend a repair that doesn't make financial sense for you.

If your appliance is under manufacturer warranty, the repair should be performed by an authorized service provider to avoid voiding the warranty. We recommend contacting the manufacturer first. For appliances out of warranty, we're happy to help.

For refrigerators, minimize opening the door to preserve cold temperatures. For ovens and ranges, do not attempt to use them if you smell gas. For dryers, avoid running overloaded drums. Our technician will advise on anything specific to your situation when they arrive.